Categories we use
- Essential — required for the service to work (authentication, security, billing). These cannot be disabled.
- Functional — remember your preferences (UI density, currency choice on pricing).
- Analytics — privacy-respecting, aggregate-only product analytics. We use Plausible (cookieless) so this category is currently empty.
What we set
| Cookie | Purpose | Expiry | Category |
|---|---|---|---|
| authjs.session-token | Keeps you signed in | 30 days | Essential |
| authjs.csrf-token | Cross-site request forgery protection | Session | Essential |
| realhq.currency | Remembers INR/USD pricing preference | 1 year | Functional |
| realhq.theme | Reserved for future light/dark theme preference | 1 year | Functional |
Third-party cookies
Stripe sets a small number of cookies for fraud prevention when the billing portal is loaded. These are essential to the payment flow and are set by Stripe’s own scripts. We do not set third-party advertising cookies.
How to manage cookies
You can disable or delete cookies from your browser settings. Disabling essential cookies will prevent you from staying signed in to RealHQ.
- Chrome — Settings → Privacy and security → Cookies and other site data
- Safari — Settings → Privacy → Manage Website Data
- Firefox — Settings → Privacy & Security → Cookies and Site Data
- Edge — Settings → Cookies and site permissions
Do Not Track
Browsers can send a “Do Not Track” signal. We don’t use cross-site tracking cookies in any case, so the signal does not change our behaviour.
Changes to this policy
We update this Cookie Policy as the product evolves. Material changes are notified via the “Last updated” date at the top of the page. We’ll notify Agency administrators by email for substantive changes.
Contact
Cookie or privacy queries: privacy@realhq.io. See the Privacy Policy for the full picture of how we handle your data.
